We roast your coffee to order! Currently, we roast for online orders on Sundays, Mondays, and Tuesdays.
We currently ship only within Canada and the USA, and we offer free delivery for local customers within a 10km radius.
We are pleased to offer a flat $10 shipping rate and free shipping on any order over $50 (before tax) within Canada.
Orders are sent Expedited Parcel with Canada Post or via FedEx. Express delivery is available for an additional fee. Tracking numbers are provided once shipped.
Expedited Parcel Delivery Times
Note: If you’re concerned about a longer shipping time, don’t be! Our coffees are shipped freshly roasted, and it serves them well to rest for a few days.
We ship coffee fresh to the USA as well. Due to additional shipping costs, there is a minimum shipping fee of $25 for up to 6lbs - more for larger weights or longer distances. Wholesale accounts please contact us for rates.
We do not ship merchandise or equipment to the USA, and subscriptions will incur additional shipping fees.
* Some exceptions may apply for shipments to the Yukon, Northwest Territories, Nunavut, PEI, and Hawaii.
HOLIDAYS: Expect a 1-2 day shipping delay.
Local / Victoria Residents
For residents of Victoria we offer free local delivery within a 10km radius of BOWS.
Deliveries are made on Monday and Thursday. Your delivery day will depend on when you order and where it lands on our roasting schedule. If a statutory holiday falls on a delivery day, your coffee will be delivered on the following delivery day (e.g. if Monday is a holiday, we will deliver your order on Thursday). You will receive an email notification the day your coffee is being dropped off.